I have been noticing, lately, that when I use the drive-up window at some places, I am almost playing a game of chance when it comes to my order being right.
Take, for example, my most recent foray to KFC. My wife and I were going through the drive through because neither of us wanted to sit in the place, and also because I had just gotten over a flu and was not wanting to be sociable or in a place with people that would, potentially, be sociable to us. I am not a friendly person when I am getting over a cold or flu.
The first problem started with the order placement itself. The gal on the other end of the microphone sounded like she had a half dozen Ritz crackers in her mouth when she askes us to place our order at any time. Then, when we did place our order and she read it back to us, she got it wrong. So we corrected that and moved on. When we got to the window, my wife paid with a hundred dollar bill and our total was about $19 and change, when the change came back, she only gave us $60 and some change. So we had to ask her to rethink it, and she did and then gave us our $20 that she shorted us.
For one evening, that would normally have been enough and you would probably, and rightfully, think that this was a one-off. Something that just happened because we were in the right place at the right time. But you would be wrong.
On the way home, we decided that we wanted a couple iced teas. So we opted to drive through McDonalds by our house for two iced teas. Now… we are already on alert with this particular McD’s because of their never ending habit of giving you exactly the wrong drink. This is a chronic thing with them and instead of going to another location, we just accept it and check our order before leaving the window. Think of it like that irritating cousen that everyone seems to have, that instead of getting into a family brawl because of them, you just accept that they are an idiot and deal with it. That is the case here.
So Anyway, tonight we ordered our two large iced teas and when we get to the window, they confirm that the order was for one large iced tea. We corrected him and paid the money and moved on.
The point being that it just strikes me funny how you have this method to order your food that is supposed to be such a time saver, turns out to really not be that much of one at all, when you factor in the process of correcting the order and then checking everything in the bag before you drive away.
This was just a little thought I wanted to share with all you readers out there. Please feel free to share your personal drive through disasters with me.